Ensim 
                Control Panel
              What is the Ensim Administration Control Panel?
                The control panel allows you to manage your domain. 
              
                - Set up security features for an entire domain or just an individual 
                  Web site.
 
                - Manage the user accounts on an entire domain or just an individual 
                  Web site. 
 
                - Set up protected directories on the Apache Web server. 
 
                - Set up your domain email and FTP features. 
 
                - Work with the directories and files on your domain. 
 
                - Back up data from your domain.
 
              
              How do I access the administration panel?
                In your web browser, enter your domain followed by /admin
                example: https://www.yourdomain.com
              How can I access reseller administration panel?
                Click below or enter the following URL in your browser:
                https://www.usanetsol.com:19638/webhost/rollout/welcome
              How can I access site administration panel before DNS 
                has propagated?
                Click below or enter the following URL in your browser:
                https://www.usanetsol.com:19638/webhost/services/virtualhosting/siteadmin
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               Site Management 
              I can't access the site management console for my website 
                
                Make sure that you entered the correct siteadmin URL, https://www.yourdomain.com 
                and that you've been assigned Site Administration privileges. 
                If you still experience difficulties, please contact support@usanetsol.com
 
              
               I can't access my statistics 
                Make sure that you entered the correct statistics URL, and that 
                you are a Site Admin (only Site Admins have access to web statistics). 
                By default, web usage statistics are set to generate every evening. 
                So if there has been no activity during a given period, statistics 
                may not be available for that timeframe. 
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              FTP
              How do I connect via FTP?
                Using an FTP client you can connect to your domain. Your FTP hostname 
                will be ftp.yourdomain.com
                The username will be your administration username @ your domain.
                example: admin@yourdomain.com
                The password is your administration password.
              How do I connect via FTP before DNS has propagated?
                Connect with your FTP client to 216.40.249.66
                The username will be your administration username @ your domain.
                example: admin@yourdomain.com
                The password is your administration password.
              My FTP connection disconnected 
                The server will automatically disconnect you if your FTP session 
                remains inactive for a period of time (usually 3-5 minutes).
              My FTP connection timed out 
                If your FTP connection timed out without connecting, check your 
                FTP settings to make sure you have specified the correct host 
                or IP address.
               My FTP connection abruptly dropped while I was in the 
                middle of an upload 
                This can happen if, while uploading to your account, you approach 
                to within 3-5% of your maximum disk space. This is initiated by 
                the server as an emergency precautionary measure.
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              Publishing
               When I upload my website, I still receive the default 
                placeholder page 
                Make sure you have uploaded to the correct /web/ folder (and not 
                your personal /web/ folder). This is the case 99% of the time. 
                If you have confirmed that your website was uploaded to the correct 
                /web/ folder, then check to see if the default placeholder page 
                (index.html)is still in place. If so, you need to either remove 
                or overwrite it.
              When I upload my website, it places the files inside 
                my personal web folder 
                Make sure you have uploaded to the correct /web/ folder (and not 
                your personal /web/ folder). This is the case 99% of the time. 
                In your FTP settings or preferences, there should be a variable 
                called Directory, Remote Directory or Initial Remote Directory. 
                You need to enter '/web/' in this field.
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              Frontpage Extension
              How do I login using Microsoft Frontpage?
                Microsoft Frontpage, File->Open Web, enter http://www.yourdomain.com 
                
                Login example.
                Username: john (without @yourdomain.com)
                Password: ****
              When I publish my site, none of the FrontPage extensions 
                work 
                Be sure you published your site using the FrontPage Web Publisher. 
                Regular FTP programs tend to corrupt the FrontPage extensions.
               When I publish with FrontPage98, it places the files 
                inside my personal web folder 
                We have encountered this problem on several occasions, and it 
                has been traced to a problem with the way FrontPage98 searches 
                for the root web and publishes files under certain configurations. 
                The only solution is to upgrade to FrontPage2000, which will solve 
                the problem completely.
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              MySQL
              How do I use MySQL database? 
                You can access to your MySQL admin page through your siteadmin 
                http://www.yourdomain/admin. For further information about MySQL, 
                visit http://www.mysql.com 
              
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              Bandwidth Usage
              Bandwidth usage is a simple equation - number of visits times 
                information sent in each visit. 5GB data transfer is ranging from 
                100,000-250,000 pages download a month! Larger files will increase 
                traffic usage, but our Pro Plan of 20G 
                bandwidth provide enough capacity for 99% of all web sites on 
                the Internet, and if your site is becoming the next Yahoo, simply 
                contact us to upgrade our Reseller Plan 
                for more bandwidth up to 100GB/month at an incredibly low cost. 
              
              Calculation
                (Estimated # of visitors per month) * (Average web page size) 
                * (Average # of pages viewed per visit) = Data Transfer Total 
                per Month
              For example, let's say that you expect your site to attract an 
                average of 10,000 visitors per month. Further, your average web 
                page size is about 35 KB. You also expect that visitors will view 
                an average of 5 pages on your site each time they visit. You calculation 
                would be:
              10,000 * 35 * 5 = 1,750,000 KB
              So, your estimated monthly data transfer total is 1,750,000 KB 
                -- or about 1.75 MB. This is well below your 5000MB (5GB) limit.
              See also Data Transfer FAQ for more 
                details.
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